Frequently Asked Questions:
“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it.”
-Mahatma Gandhi
What are your prices?
Our prices vary according to the type, length and content of your video. We are more than happy to discuss your video needs and provide you with a quote free of charge. Please contact one of our team members to schedule a free consultation to discuss your video needs.
How do I know your service is guaranteed?
At IMMORTAL we are built on a set of morals and ethics. Integrity is a significant part of our company values. We guarantee all of work through contact communication with our clients. However, if for any reason a client is not 100% satisfied with our products and services we will gladly work towards a resolution to ensure complete satisfaction.
How long are the videos?
All of our videos vary depending on our clients and their message. We offer different options for our clients. Please contact one of our team members to discuss those options and which is best suitable for your needs.
How long does a normal shooting take?
The wonderful thing about working in this business is the pleasure of meeting many different people. The shooting time will vary according to our client. We will record our clients for as long as it takes until our clients are completely satisfied with their message.
How long until I get my video?
The delivery of the video will also vary according to what our clients choice. We are able to deliver the video as soon as it is finalized or we can hold onto it until our client asks that we deliver it. Typically, the video can take anywhere between 2-4 weeks to finalize.
What formats do you deliver the final product?
At IMMORTAL, we pride ourselves with keeping up with the latest video technology. We have the capability to deliver the final product in whatever format our client requests.
Do you offer any other video services?
IMMORTAL was founded to ensure the legacy of our clients. However, we do acknowledge that there are other reasons why you made need other video services. We are more than happy to discuss any video recording requests. Please call one of our team members to discuss your video needs.
Request a Call From Us
Please contact one of our team members to schedule a free consultation to discuss your video needs.